Description:

As a Senior Data Analyst, Commercial, you will support various teams including strategy, fraud, payments, finance, and accounting.
You will help shape business strategies and improve operations by developing key reporting, conducting in-depth analysis, and delivering actionable insights.
This role involves tackling diverse business problems and working cross-functionally with multiple departments, making a direct impact on operations.
Key responsibilities include developing and maintaining critical reporting and performance metrics for fraud, payments, finance, and accounting teams.
You will analyze business and customer data to identify key trends, investigate root causes, and inform decision-making.
Building dashboards and data visualizations to communicate insights and performance trends to stakeholders across multiple teams is also part of the role.
You will analyze transactions and customer behavior to identify fraudulent activity, suspicious patterns, and opportunities to reduce payment processing issues.
Conducting root cause analysis on fraud cases and payment failures to uncover areas for improvement in processes and systems is expected.
You will partner with internal teams to develop data-driven strategies that optimize payment workflows, improve fraud detection accuracy, and reduce operational risks.

Requirements:

You must have 5+ years of experience working in data analytics, ideally within finance, payments, or fraud prevention.
Strong proficiency in SQL is required, with the ability to perform advanced analyses and provide clear, impactful insights.
Experience with data visualization tools such as Tableau, Power BI, Looker, or Sigma is necessary.
A track record of supporting internal stakeholders, ideally in areas like finance, accounting, fraud prevention, or payments, is essential.
You should have experience working with transaction-level data, analyzing customer behavior, and identifying patterns related to fraud or payment performance.
Excellent analytical and problem-solving skills are required, along with the ability to adapt to a fast-paced environment and focus on delivering results.
Strong communication skills and a collaborative mindset to partner effectively with cross-functional teams are important.

The position offers unlimited PTO, with flexibility except for the first few weeks before and during the NFL season.
You will receive 16 weeks of fully paid parental leave.
A $500 home office allowance is provided.
The company promotes a connected virtual-first culture with a highly engaged distributed workforce.
Employees benefit from a 5% 401k match, FSA, and company-paid health, dental, and vision plan options for employees and dependents.