Remote Senior DevOps Engineer

Description:

• Zowie is focused on enhancing customer experience through AI solutions that help businesses connect faster, personalize better, and solve smarter.
• The company serves top online brands and handles over 1.2 million conversations monthly, providing rapid support and driving customer loyalty.
• Zowie is scaling its infrastructure to meet growing demand and is seeking an experienced Senior DevOps Engineer.
• The role involves managing production infrastructure, including cloud Kubernetes environments, monitoring stacks, and database technologies such as MongoDB, Postgres, Elasticsearch, Cassandra, and Redis.
• Responsibilities include supporting the software release cycle, automating development environments, managing CI/CD pipelines, and ensuring role-based access distribution.
• The engineer will communicate with stakeholders to understand challenges, provide solutions, and share best practices.
• Incident response support is required to help diagnose infrastructure-related problems during incidents.
• Security protocols must be implemented and managed to protect company data and systems.

Requirements:

• Candidates must have 5+ years of experience in DevOps, Systems Admin, or similar roles.
• High proficiency in working with AWS and Kubernetes infrastructure is required.
• Familiarity with any CI/CD tool is necessary.
• Solid expertise in managing relational database systems is essential.
• Competence in developing automation scripts in bash is required, with Python being a plus.
• Strong analytical and problem-solving skills, along with a pragmatic can-do attitude, are important.
• A high degree of ownership and the ability to drive projects from specification to successful delivery is expected.
• Strong communication skills are a must.
• Candidates should be composed in high-pressure situations to effectively support engineers during incidents.

Benefits:

• Zowie promotes an ambitious and innovative work culture, always seeking better ways to operate.
• The company values teamwork and personal accountability, fostering a supportive environment.
• Employees are encouraged to embrace change and thrive in a rapidly evolving market.
• There is significant autonomy and impact for employees as the company continues to grow.