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Description:
Callbell is a centralized collaborative inbox for WhatsApp, Instagram Direct, Facebook Messenger, and Telegram, allowing businesses to communicate with customers in real-time.
The company was founded in November 2018 and launched its product in September 2019, currently serving over 1600 paying clients.
The team has grown from 2 to 35 people, working fully remote from various countries.
The company is seeking a full-time, full-remote DevOps Engineer / SRE who thrives in a startup environment and is passionate about building great software.
The main challenge for 2025 is to scale infrastructure built on AWS Cloud Infrastructure while continuously improving performance and providing new features for clients.
The role involves building a robust and scalable infrastructure, monitoring and troubleshooting issues, maintaining documentation, performing scheduled maintenance, and supporting software developers with necessary tools and practices.
Requirements:
Candidates must have 5+ years of experience in SRE, Production, or Systems Engineering fields.
Experience in building and maintaining distributed systems based on Kubernetes and containers is required, along with experience working with at least one major cloud provider, ideally AWS.
Proficiency in infrastructure and application observability tooling such as Datadog, Prometheus, and Grafana is necessary.
Good knowledge in coding/scripting languages (NodeJS, Go, Python, Bash) and config/automation frameworks (Terraform, Ansible, Kustomize, Helm) is expected.
A solid understanding of relational databases (Postgres), Columnar databases (ClickHouse), and KV stores (Redis) is a significant plus.
Candidates must have a fully functioning workspace with a quiet place to focus and a high-speed internet connection.
Applicants should be located in a European time zone (+/-3 UTC range) and must commit to this as their full-time job without other part-time roles.
Fluency in English, both written and verbal, is required.
Benefits:
The position offers full-remote work with flexible working hours.
Employees will receive the latest Macbook Pro.
Paid holidays are included as part of the benefits.
There is a refund for coworking space expenses.
Optional team-building activities in Europe are available for employees.