Remote Senior DevOps Engineer - AWS

Description:

• As a Senior DevOps Engineer, you will be responsible for ensuring that our platform is stable and healthy.
• You will foster developer-run ownership and empower developers to build resilient products.
• Your role includes supporting developers during the application build phase with operational design, automation, capacity planning, and monitoring.
• You will plan, manage, and oversee all aspects of the production environment for all merchant loyalty use cases.
• You will define strategies for all facets of observability and identify areas of improvement in production.
• You will respond to incidents and improvise the platform based on feedback, measuring the reduction of incidents over time.
• Your responsibilities include ensuring reliable, fault-tolerant, efficiently scalable, and cost-effective services and infrastructure.
• You will maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
• You will practice sustainable incident response and conduct blameless postmortems.
• You will ensure that batch production scheduling and processes are accurate and timely.
• You will analyze ITSM activities of the platform and provide feedback to development teams on operational gaps or resiliency concerns.
• You will support services before they go live through system design consulting, capacity planning, and launch reviews.
• You will scale systems sustainably through automation and push for changes that improve reliability and velocity.
• You will work with a global team spread across multiple geographies and time zones.

Requirements:

• A Bachelor’s degree in computer science, software engineering, or a similar field is required.
• You must have experience in Splunk and SignalFx.
• Proficiency with Amazon Web Services, including RDS, is necessary.
• Relevant data DevOps, SRE, or general systems engineering experience is required.
• You should have experience managing large production platforms.
• Experience architecting and implementing data governance processes and tooling is essential.
• Strong coding ability in Python or other languages such as Java, C#, Golang, C, C++, Perl, or Ruby is required.
• A systematic problem-solving approach, strong communication skills, and a sense of ownership and drive are desired.
• You should be able to help debug and optimize code and automate routine tasks.
• Experience in dealing with difficult situations and making urgent decisions is needed.
• An interest in designing, analyzing, and troubleshooting large-scale distributed systems is preferred.
• You should have a good handle on Change Management and Release Management aspects of software.

Benefits:

• 3Pillar offers a flexible work environment, allowing you to work from the office, home, or a blend of both.
• You will be part of a global team, learning from top talent around the world and across cultures.
• The company emphasizes well-being, offering fitness programs, mental health plans, and generous time off.
• There are ample career growth and development opportunities across various projects, offerings, and industries.
• 3Pillar is an equal-opportunity employer, committed to diversity and values like Intrinsic Dignity and Open Collaboration.