Description:

We are seeking talented Senior Frontend Engineers to join our growing engineering team.
As a key member of our team, you'll leverage your frontend expertise to enhance the user experience for a wide range of customers—from startups to global enterprises.
You will play a pivotal role in shaping the features and innovations that will help our product thrive.
You will enhance a platform that impacts a vast array of customers daily, ensuring they can engage meaningfully with their customers.
You will help drive innovation that shapes the future of customer communications by turning ambitious ideas into accessible solutions.
Our remote-first, highly collaborative team offers the flexibility to work from anywhere while supporting your professional growth and valuing diverse perspectives.
You will build and refine robust web applications that simplify complex data-driven interactions into seamless user experiences.
You will work closely with Product Managers, Designers, and Backend Engineers to implement features that enhance our product's functionality and user satisfaction.
You will spearhead the adoption of cutting-edge frontend technologies and advocate for best practices in frontend architecture.
You will create responsive and accessible UI components that offer a seamless experience across multiple devices and platforms.
You will provide guidance and mentorship to those around you and promote a culture of excellence and continuous improvement within the team.

Requirements:

You must have 7+ years of frontend development experience, with a solid portfolio of complex applications built using modern JavaScript frameworks.
You should possess advanced knowledge of JavaScript, CSS, and HTML, with experience in React being highly valued, as well as familiarity with Ember.js or a willingness to learn on the job.
You must be adept at transforming complex technical challenges into user-friendly solutions, thinking about how the code impacts the user.
You should have exceptional collaboration skills, with a track record of working effectively in a distributed team environment.
You must have a passion for pushing the boundaries of web technologies to create the best possible user experience.
Expertise in frontend performance testing and optimization techniques is a plus, but not mandatory.
You must be able to work in North/South American time zones.

You will receive unlimited PTO, with encouragement to take at least 20 vacation days in addition to holidays and sick days.
You will benefit from 16 weeks of paid parental leave, including for adoption and foster care.
You will have 100% of your insurance premiums paid for you and your dependents.
You will receive 401k retirement matching, with up to a 5% dollar-for-dollar match to retirement contributions.
You will have access to a $1,500 annual healthy lifestyle budget for gym memberships, classes, and fitness equipment.
You will receive a $250 monthly Remote Work Stipend for home internet, cell phone, and other remote work costs.
You will be reimbursed $300 monthly for co-working space rental.
You will have a yearly professional education budget of $2,000 for conferences, courses, workshops, and books.
You will receive a $1,500 home office budget to ensure your working space is ergonomic and conducive to your best work.
After five years at Customer.io, you will be eligible for a one-month sabbatical.
There will be opportunities to meet in person with your peers throughout the year.