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Description:
The company is looking for a Senior Full-Stack Developer to work remotely on a project involving the development of a new contact center solution for a global enterprise.
Responsibilities include designing, developing, and maintaining backend services using JavaScript and Node.js.
The project involves creating enhancements and new features for the existing voice platform within a VDI environment.
The developer will work on developing voice over IP solutions using SIP and WebRTC, maintaining technical documentation, diagnosing and resolving complex VOIP issues, and collaborating with the team.
Qualifications include 5+ years of industry experience, hands-on experience with JavaScript and Node.js, understanding of VOIP protocols, troubleshooting skills, Agile/Scrum experience, and a positive attitude.
Nice to have skills include experience with virtual environments, C++/C, and knowledge of Contact Centre and telecommunications service providers.
Requirements:
5+ years of industry experience in software development and troubleshooting VOIP systems.
Hands-on experience writing backend code in JavaScript and Node.js.
Good understanding of VOIP protocols like SIP, RTP, RTCP, WebRTC, and ROAP.
Experience in troubleshooting tools, audio media analysis, and good debugging skills.
Experience working on complex problems and systems.
Experience working within an Agile/Scrum team.
Positive attitude with a strong sense of ownership.
Strong communication skills, both verbal and written.
Bachelor’s degree (or equivalent/above) in a relevant discipline.
Benefits:
Culture of Relentless Performance: Join a technology development team with a 99% project success rate and significant revenue growth.
Competitive Pay and Benefits: Comprehensive compensation and benefits package, including health insurance and relocation program.
Work From Anywhere Culture: Enjoy the flexibility of remote work.
Growth Mindset: Professional development opportunities, certification programs, mentorship, and talent investment programs.
Global Impact: Collaborate on impactful projects for top global clients.
Welcoming Multicultural Environment: Thrive in an inclusive and supportive work environment with regular team-building events.
Social Sustainability Values: Engage in sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.