Description:

Replicant is a leader in Contact Center Automation, focusing on transforming customer service through AI and complex conversations.
The company helps automate common customer service calls, allowing agents to address more complex challenges.
Replicant's AI platform enables natural conversations across various channels, providing 24/7 customer support.
The Machine Learning team is responsible for creating effective conversations and resolutions through contact center automation.
The role involves leading the exploration of Large Language Models (LLMs) and Generative AI, translating research into practical applications.
Responsibilities include setting strategic direction, fostering innovation, and collaborating with teams to implement ML solutions.

Requirements:

Candidates must have 5+ years of software development experience in ML infrastructure, tooling, or products utilizing ML.
Experience with the ML ecosystem, including Python, PyTorch, Faiss, and Elastic Search, is preferred.
Excellent communication skills and a vivid imagination are essential.
A passion for engineering and team culture is required.
Candidates should enjoy tackling ambiguous technical problems and developing impactful solutions.
Independent thinking and ownership of complex problem-solving are necessary.
An interest in the nuances and aesthetics of conversations is important.

The position offers a remote working environment that respects time zone differences.
Employees receive highly competitive salaries, equity, and a 401(k) plan for US employees.
Top-tier healthcare benefits, including medical, vision, and dental coverage, are provided.
Health and wellness perks are included.
An equipment stipend is available for employees.
The company has a flexible vacation policy.
Employees can participate in team trips and offsites, with unique experiences such as baking bread with the CEO.
After 4.5 years of service, employees are eligible for a 5-week sabbatical.