Remote Senior Machine Learning Engineer

Description:

• Replicant is a leader in Contact Center Automation, helping companies automate common customer service calls.
• The company’s AI platform enables natural conversations across various channels to resolve customer support issues 24/7.
• The Machine Learning team focuses on creating delightful conversations for enterprise customers through contact center automation.
• The role involves leading the exploration and application of Large Language Models (LLMs) and Generative AI.
• Responsibilities include translating research into high-performing systems, setting strategic direction, and engaging in all development aspects from ideation to deployment.
• Collaboration with teams and product managers is essential to develop ML-based solutions aligned with business goals.

Requirements:

• Candidates must have 5+ years of software development experience in ML infrastructure, tooling, or products utilizing ML.
• Experience with the ML ecosystem, including Python, PyTorch, Faiss, and Elastic Search, is preferred.
• Excellent communication skills and a vivid imagination are required.
• A passion for engineering and team culture is essential.
• Candidates should enjoy tackling ambiguous technical problems and developing impactful solutions.
• Independent thinking and ownership of complex problem-solving are necessary.
• An interest in exploring the nuances and aesthetics of conversations is important.

Benefits:

• The position offers a remote working environment that respects time zone differences.
• Employees receive highly competitive salaries, equity, and a 401(k) plan for US employees.
• Top-of-the-line healthcare benefits, including medical, vision, and dental, are provided.
• A health and wellness perk is included.
• An equipment stipend is available for employees.
• The company has a flexible vacation policy.
• Employees can participate in amazing team trips and offsites.
• After 4.5 years of employment, employees are eligible for a 5-week sabbatical.