Remote Senior .NET Contact Center Engineer

Description:

• Seeking a Senior Software Engineer with expertise in .Net for the Services Group overseeing a cloud-first media and telephony platform.
• Responsible for crafting efficient service solutions with a focus on relational and non-relational databases.
• Involves participation in design discussions, project deliveries, unit testing, and incident management.
• Requires proficiency in C#, ASP.NET, WPF, Web API, WCF, .Net Core, SQL Server, and more.
• Must have experience in Contact Center Domain, CTI-based application development, and troubleshooting applications in production.
• Expected to work in a high-ambiguity environment, participate in on-call rotation, and collaborate with the production team.

Requirements:

• 5+ years of Full-Stack C#/.NET development experience.
• 5+ years of working experience in the Contact Center Domain.
• 2+ years of experience in CTI-based application development.
• Proficiency in various technologies including C#, ASP.NET, SQL Server, JavaScript, HTML, and CSS.
• Strong expertise in object-oriented design, SOA, SDLC, microservices, and design patterns.
• Ability to troubleshoot and support servers, load balancers, and peripherals.
• Experience in writing reliable, unit-tested code and providing production support.
• Knowledge of version control practices and willingness to participate in on-call rotation.

Benefits:

• Culture of Relentless Performance: Join a technology development team with a 99% project success rate and significant revenue growth.
• Competitive Pay and Benefits: Enjoy a comprehensive compensation package, health insurance, language courses, and relocation program.
• Work From Anywhere Culture: Benefit from remote work flexibility.
• Growth Mindset: Access professional development opportunities, certification programs, mentorship, and talent investment programs.
• Global Impact: Collaborate on impactful projects for top global clients.
• Welcoming Multicultural Environment: Thrive in an inclusive work environment with open communication and team-building events.
• Social Sustainability Values: Contribute to sustainable business practices focused on IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.