Remote Senior Platform Architect - West Coast

Description:

• The Customer Outcomes Platform Architect at ServiceNow works with customers to accelerate their adoption of the ServiceNow platform, enabling them to realize value faster, reduce costs, and mitigate risks.
• This role involves establishing best practices around instance strategy, technical governance, core data, integrations, and overall platform health.
• The Platform Architect does not perform platform configuration but guides partner and customer resources to achieve their goals through leading practices.
• The role interfaces with customers across executive, platform owner, enterprise architects, and development teams during selling, structuring, implementation, and ongoing operations of ServiceNow solutions.
• Responsibilities include developing relationships with C-suite and business leaders, translating business objectives into outcomes through visual customer roadmaps, analyzing and translating business information and technical requirements into architectural blueprints, positioning ServiceNow as the system of action for digital transformation, advising on technical governance, driving platform health, establishing delivery operating model governance, advocating ServiceNow's advisory leading practices, contributing thought leadership, guiding customers through solution design, and defining solutions across the platform.

Requirements:

• Consulting Experience:
  • 3+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software).
• Large Program Experience:
  • 3+ years of large program experience leading architecture and design.
• Enterprise Architecture Experience:
  • Experience in enterprise or solution architect roles with expertise in data modeling, core data design, security, integrations, and configuration management.
• Cloud Application Technology Experience:
  • Implementation experience with cloud-based systems such as SalesForce, Workday, AWS, Azure, or Oracle Cloud.
• Required Competencies:
  • Customer Focus, Translates requirements to Demonstrate value, Collaborative, Results Driven, Cultivates Innovation, Executive level communication skills, Consultative perspective, Thrives in complexity, Strategic mindset, Software Development background, Excellent presentation and communication skills.

Benefits:

• Base pay of $116,600.00 - $182,050.00 for positions in California (outside of the Bay Area), plus equity, variable/incentive compensation, and benefits.
• Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs.
• Pay enhancement for positions in the Bay Area.
• Inclusivity and encouragement for candidates from diverse backgrounds to apply.
• Equal opportunity employer with a commitment to creating an accessible and inclusive experience for all candidates.
• Accommodations available for candidates requiring assistance during the application process.
• Compliance with export control regulations for positions requiring access to controlled technology.