Remote Senior Site Reliability Engineer

Description:

• ClickUp is seeking a Senior Site Reliability Engineer to enhance the stability, availability, and reliability of its cloud-based infrastructure.
• The role involves building a deep understanding of ClickUp's systems to identify risks and opportunities for remediation.
• Responsibilities include owning and improving the incident management process, defining SLOs and SLIs, and enhancing observability across services.
• The engineer will build software solutions for reliability and operability of large-scale distributed systems and automate critical engineering processes.
• The position requires managing capacity and performance to scale infrastructure on public and private clouds.

Requirements:

• Strong software engineering skills with an operational, infrastructural, or SRE mentality are essential.
• Candidates must have production experience in a major cloud environment, including CI/CD deployments and infrastructure-as-code (IAC) systems.
• Experience managing production-grade infrastructure with IaC or configuration management tools is required.
• A strong knowledge of *nix based operating systems and advanced troubleshooting commands is necessary.
• Candidates should have experience with VMs, containers, and container orchestration systems.
• Experience with RDBMS and NoSQL storage solutions in a production capacity is required, along with knowledge of indexing, locking, replication, and sharding.
• Familiarity with logging, monitoring, and alerting tools, as well as concepts such as SLOs and SLIs, is important.
• Bonus points for experience with technologies such as CloudFormation/CDK, ECS, ElasticBeanstalk, PostgreSQL, DynamoDB, AuroraDB, and JavaScript frameworks.

Benefits:

• The position offers a salary range of $160,000 - $205,000 (base pay).
• Employees are eligible for equity and a 401(k) plan with up to a 2% match.
• Additional benefits include ClickUp swag, teammate recognition awards, and a professional development program.
• Health and dental insurance are provided, along with paid parental leave and flexible paid time off.
• A sabbatical program and wellness stipend are also included in the benefits package.