Description:

Tronic is a leading technology company specializing in advanced brand loyalty and customer engagement solutions.
The company’s innovative platform transforms how enterprises connect with their customers, offering a unique blend of gamification and reward systems.
Tronic's mission is to enable businesses to build stronger, more valuable relationships with their customers through a comprehensive loyalty ecosystem.
The Tronic platform provides cross-brand interoperability, allowing customers to earn and redeem rewards across multiple participating brands.
It offers customizable loyalty journeys that enhance customer experiences and drive engagement.
The platform includes branded digital wallets for seamless reward management and improved brand visibility.
Tronic ensures enhanced data security and transparency, ensuring trust and compliance.
The company serves key sectors including retail, hospitality, travel, and consumer goods, helping businesses adapt to changing consumer expectations and behaviors.
Tronic is seeking talented professionals who are passionate about innovation in customer engagement and loyalty programs.
The role involves developing the next generation of loyalty solutions that create value for both businesses and consumers.

Requirements:

Candidates must have experience in developing and maintaining scalable and reliable infrastructure to support a SaaS platform.
A strong background in monitoring and improving the performance, scalability, and resilience of systems is required.
Proficiency in automating deployment, scaling, and management of containerized applications is essential.
Candidates should be able to work closely with development teams to design and implement software solutions.
Experience in implementing robust monitoring and alerting systems is necessary.
Candidates must have the ability to troubleshoot and resolve issues in development, test, and production environments.
Conducting post-incident reviews and driving root cause analysis is a key responsibility.
A commitment to continuously improving system reliability and efficiency through automation is expected.