Remote Senior Site Reliability Engineer - Databases (Remote, UK) at Grafana Labs

Description:

The Senior Site Reliability Engineer will be responsible for supporting high-value Grafana Cloud customers by enhancing the reliability of Cloud databases based on Mimir, Loki, Tempo, and Pyroscope.
The role involves managing the configuration of the software using Helm charts and Jsonnet, participating in the PRR for new features, ensuring releases do not impact SLOs, contributing to design docs and code, and making recommendations to customers for improved reliability.
The position includes an on-call element with shared pager responsibilities and a focus on customer experience.
Regular collaboration with other engineers, customers, and organizational boundaries is required to enhance reliability and observability of customer stacks.

Minimum 6 years of engineering experience with at least 3 years in SRE roles.
Strong communication skills for technical discussions with engineers and customers.
Proficiency in Kubernetes on AWS, GCP, or Azure, and experience with Helm charts or other IaC tools.
Background in Site Reliability Engineering, Large System Design, and Distributed Computing.
Familiarity with programming languages like Go, Python, or Java, Linux operating systems, networking, cloud storage, and scaling.
Excellent problem-solving, troubleshooting skills, and experience in Incident Response.
Ability to work autonomously within an engineering team and a culture of transparency and action.

Base compensation range in the UK is £84,841 - £101,809 with variations based on level, experience, and skills.
Additional benefits include equity, bonuses, and other benefits as listed on the Grafana careers page.
Opportunity to work with a globally recognized company with a diverse user base and high-profile clients.
Emphasis on equality and diversity in the workplace, promoting a culture of inclusivity and growth.
Continuous learning and development opportunities within a collaborative and innovative environment.