Remote Senior Site Reliability Engineer

Description:

• Wisp is seeking a Senior Site Reliability Engineer to join their Engineering team.
• The primary responsibility of this role is to ensure that Wisp’s systems are available to serve the patient experience.
• The ideal candidate will have a passion for solving complex problems and a desire for continuous improvement.
• Responsibilities include using infrastructure as code practices (Terraform, Terragrunt) to build, launch, and maintain resilient, secure, and transparent AWS infrastructure solutions.
• The engineer will oversee and optimize Kubernetes environments with a focus on security hardening and efficient load distribution.
• The role involves enabling engineering teams by championing CI/CD best practices and managing workflows, migrations, and rollbacks of software delivery.
• The engineer will manage all traffic ingress for Wisp’s ecosystem, including edge caching, application load balancing, and proxy configurations (Nginx, Envoy).
• Establishing comprehensive observability solutions to provide actionable insights to engineering teams and business stakeholders is also a key responsibility.
• Collaboration with security and software engineers to implement best practices for system reliability, performance, and security across the infrastructure is essential.

Requirements:

• Candidates must have 5+ years of experience in Python, Go, or Shell scripting.
• A deep understanding of networking fundamentals, including TCP/IP, firewalls, routing, DNS, and load balancing, is required.
• Proven ability to implement key SRE principles such as monitoring systems, performance optimization, and automation workflows is necessary.
• Comprehensive expertise in container orchestration technologies, including Docker, Buildpack, and/or Kubernetes, is essential.
• The candidate should be a self-directed professional capable of working autonomously, identifying potential issues, and implementing effective solutions with minimal oversight.
• Exceptional interpersonal skills and a track record of clear communication and productive collaboration across technical and non-technical teams are required.
• Visa sponsorship or transfer is not available for this position, and candidates must be authorized to work in the United States.

Benefits:

• Wisp offers a fully remote work environment, allowing for flexibility and work-life balance.
• The company fosters a collaborative and inclusive workplace free from discrimination, promoting diversity of experience and perspectives.
• Employees are encouraged to take ownership of their work and pursue personal growth within the organization.
• Wisp is committed to creating high-quality, user-centric products in the sexual and reproductive healthcare space, providing an opportunity to make a meaningful impact.