Description:

Welkin Health is seeking a customer-focused and experienced senior software engineer to join their engineering team.
The role involves collaborating with the team on technical architecture and long-term planning, building features for the coach portal using Angular, Python, and Java on the AWS stack.
The engineer will empower customers to configure their care protocols from administrative dashboards and own software projects and sprints to execute the roadmap.
The position requires being the technical escalation point and guiding customers on Welkin's technical capabilities.
The engineer will act as an internal customer advocate, helping to define customer-focused processes and structures within Welkin.
The role includes influencing the product roadmap by providing high-quality feedback about customer pain points and areas for feature improvement.
The engineer will work effectively with cross-functional team members to ensure customer support and satisfaction.
In the first 3-6 months, the engineer will work on features for the Coach and Workshop portal, own the design, implementation, deployment, and release of the AWS stack, and help customers resolve issues to improve the product and internal tools.

Requirements:

Candidates must have 2-5 years of professional experience as a software engineer.
The ability to communicate technical concepts to non-technical internal and external stakeholders is essential.
A strong passion for customer satisfaction is required.
Candidates should be open to giving and receiving feedback.
A passion for building a product that does social good, along with an innovative spirit and the ability to work in a flexible and fast-paced environment, is necessary.
At least 2 years of coding experience, with skills in Python, Java, and Angular being a plus, is required.
Working knowledge of SQL, including the ability to write and execute medium-level complex queries, is necessary.
AWS experience is preferred, as is healthcare and start-up experience.

Comprehensive medical, dental, and vision coverage is provided.
Employees have the option to contribute to their retirement via a 401k.
Welkin offers a flexible PTO policy, allowing employees to take 2 to 5 weeks of vacation, averaging 3-4 weeks.
The company is fully remote and provides a monthly benefit allowance of $200 to improve the working-from-home environment and wellness.
Employees can contribute pre-tax dollars to medical, dental, vision, and dependent care expenses through FSA/DCFSA.
A generous parental leave policy is available for all parents, regardless of gender identity or birth manner.
Learning and development resources are offered to employees.
The position includes equity and a competitive salary.