Remote Senior Software Engineer, AI Engineer

Description:

• The Senior Software Engineer, AI Engineer position is part of the Emerging Technology Group within Digital Technology at ServiceNow.
• The role involves driving the development of highly scalable backend services that impact AI-related products.
• Responsibilities include designing, implementing, and maintaining efficient, reusable, and reliable Python code.
• The engineer will architect and develop scalable, secure, and high-performance AI-driven software solutions.
• Integration of ML/AI capabilities into the ServiceNow platform is a key task.
• The position requires evolving the MLOps process followed by the team.
• The engineer will lead code reviews, mentor junior engineers, and enforce best practices in coding, design, and architecture.
• Collaboration with cross-functional teams, including product managers and ML engineers, is essential to build and deploy high-quality features.
• The role involves working with cloud platforms such as Azure, Databricks, GCP, and AWS to develop and deploy cloud-based solutions.
• Identifying and resolving software defects through debugging and troubleshooting is part of the job.
• Continuous improvement of existing codebases to enhance maintainability, performance, and scalability is expected.
• The engineer will drive the technical direction of key projects and ensure alignment with overall business goals.
• Ensuring system security and data protection principles are embedded in solutions is crucial.
• Staying updated with new tools, libraries, and trends in the Python and software development ecosystems is required.

Requirements:

• Candidates must have 5+ years of professional software development experience using Python.
• A strong understanding of design patterns, integration patterns/practice, data modeling principles, and best practices is necessary.
• Experience with microservices architecture is required.
• Expertise in building and optimizing scalable back-end systems and APIs is essential.
• Strong experience with web frameworks like Flask and FastAPI is needed.
• Familiarity with asynchronous programming and frameworks such as AsyncIO and Celery is important.
• A solid understanding of relational and non-relational databases, including PostgreSQL, MySQL, MongoDB, Snowflake, Databricks, Redis, and ElasticSearch, is required.
• Experience with containerization technologies like Docker and Kubernetes, as well as cloud infrastructure (Azure, AWS, GCP), is necessary.
• Proficient understanding of version control tools (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines is essential.
• Excellent problem-solving skills with a focus on performance tuning, scalability, and security are required.
• Strong communication and collaboration skills are necessary.
• Knowledge of machine learning frameworks or data science is a significant plus.
• Familiarity with front-end technologies such as JavaScript, React, HTML, and CSS is also a plus.

Benefits:

• ServiceNow offers a flexible work persona, allowing employees to work remotely or in a flexible manner.
• The company values inclusivity and encourages candidates from diverse backgrounds to apply.
• Employees are provided with opportunities for professional growth and learning through collaboration and knowledge sharing.
• The work environment promotes a sustainable pace, ensuring employees can maintain a healthy work-life balance.
• ServiceNow is committed to creating an accessible and inclusive experience for all candidates, providing accommodations as needed.
• The company is an equal opportunity employer, ensuring fair consideration for all qualified applicants.