Description:

Play a substantial role in the Cresta Virtual Agents engineering team.
Work with Cresta product and engineering teams to build and continuously improve the Cresta platform to support new product requirements.
Stay closely connected with customers and their requirements, analyze technical tradeoffs, and own customer-facing deliverables.
Develop high-quality, well-designed, reusable, and well-tested system components, contributing to overall system designs.
Optimize platform design and implementation for lower latency, higher throughput, better reliability, and cost reduction.
Demonstrate engineering best practices in deliverables and daily work, maintaining high standards.
Grow into technical ownership in a substantial part of the Cresta product and platform.
Contribute to building a best-in-class company in addition to building the best-in-class product.

Requirements:

Bachelor’s degree in Computer Science or related field.
5+ years of experience in relevant domains.
Proficiency in designing and maintaining clear and robust APIs based on a strong understanding of various protocols including gRPC, REST, etc.
Previous experience working on Virtual Agent or AI Agent systems.
Experience in high-performance database schema design and query optimization.
Experience in containerized application deployment with Kubernetes.
Experience with one of the major cloud providers.

Variety of medical, dental, and vision plans designed to fit you and your family’s needs.
Paid parental leave to support you and your family.
Monthly Health & Wellness allowance.
Work from home office stipend to help you succeed in a remote environment.
Lunch reimbursement for in-office employees.
PTO: 3 weeks in Canada.