Remote Senior Software Engineer, Customer Centered Engineering
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Description:
- The Senior Software Engineer will be part of the Customer-Centered Engineering team at Clari, responsible for resolving customer-escalated issues by coding solutions or filling in gaps where necessary.
- The team acts as a bridge between Customer Support and Product Engineering, triaging escalated customer issues and providing solutions.
- Responsibilities include delving deeply into product functionalities, managing high-priority customer cases, crafting workarounds for bugs, and contributing to the product knowledge base.
- The role involves working with AWS & Heroku cloud-based infrastructure and mentoring engineers on best practices.
Requirements:
- 5+ years of experience in Software Engineering.
- Expertise in Ruby on Rails, Java; adept in SQL, SOQL, and Apex, with a good understanding of various scripting languages (React, TypeScript, Tailwind CSS, and FluentUI).
- Stellar communication and strong analytical skills.
- Must have an intrinsic drive and the capability to thrive independently and within a team setting.
Benefits:
- Team-bonding activities and company-wide events.
- Flexible working hours and remote opportunities.
- Annual Well-being and Professional Development Stipends.
- Private Healthcare and Pension.
- Paid maternity and paternity leave.
- Stock options available.
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