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Description:
Crisis Text Line is seeking a Senior Software Engineer - Full Stack to develop a next-generation data platform that connects millions of users with volunteer crisis counselors and clinical staff.
The role is remote and full-time, requiring engineers to handle information at a massive scale and extend beyond SMS as a communication channel.
Engineers will work on critical projects that evolve with the mental health space, displaying versatility and leadership qualities.
Responsibilities include product delivery and enhancement, contributing to technical strategy and implementation, cross-functional collaboration, continuous improvement, DevOps integration, and customer support through an on-call rotation.
Requirements:
Candidates must have 6+ years of experience programming in a high-level language and 4+ years in full stack development.
Experience in building front-end web applications using JavaScript/TypeScript and React is required.
Proficiency in working with relational databases and GraphQL APIs is necessary.
Familiarity with telemetry tools such as Datadog or Grafana, and Terraform is a plus.
Experience in cloud environments, specifically AWS, is required.
Candidates should have knowledge of algorithms, data structures, complexity analysis, and software design.
Experience in building scalable SaaS solutions is essential.
Strong problem-solving skills and the ability to communicate analysis and reasoning clearly are required.
A reliable high-speed internet connection is mandatory for remote collaboration.
Benefits:
Employees receive 20 paid holidays, including federal holidays, election day, a holiday break from December 24 through January 1, 2 renewal days, and 2 floating holidays.
Flexible paid time off includes 15 vacation days, 3 personal days, and 7 sick days.
Medical, dental, and vision benefits are provided for the employee and their family at no cost.
A 403B retirement plan includes a 3% contribution by Crisis Text Line to support financial wellness.
Employees are entitled to 12 weeks of paid parental leave after 6 months of employment.
Student loan repayment assistance is available after 2 years of continuous full-time service.
Family support is offered through a virtual childcare platform.
Stipends and allowances include monthly mental health support, internet service, annual professional development, wellness, and a one-time home office setup in the first year.