Remote Senior Software Engineer, Help and Support

Description:

• As a Senior Software Engineer on the Help & Support Team at Square, you will be responsible for evolving support products for millions of merchants.
• You will work on routing sellers to the right help experiences at the right time based on their unique needs using experimentation, personalization, and recommendation relevancy.
• Your role involves improving application architecture, testing, and build pipeline to ensure technical sustainability and scale for merchants and teams.
• You will have the opportunity to impact real business challenges, optimize the seller experience, and iterate rapidly on features, tooling, and processes.

Requirements:

• 5+ years of relevant experience in building web apps and large-scale applications.
• Proficiency in modern front-end and server-side technologies and frameworks.
• Experience in developing product infrastructure and web services.
• Ability to collaborate with cross-disciplinary teams to achieve optimal results.

Benefits:

• Opportunity to work on challenging real-world business problems.
• Exposure to a collaborative environment and the chance to impact the seller experience.
• Continuous learning and growth opportunities with exposure to technologies like Ruby on Rails, JavaScript, React, TypeScript, MySQL, Redis, Elasticsearch, PostgreSQL, and Memcached.