Remote Senior Software Engineer, Help and Support

Description:

• As a Senior Software Engineer in the Help & Support Team at Square, you will be responsible for evolving support products for millions of merchants.
• The role involves leveraging experimentation, personalization, and recommendation relevancy to ensure merchants are routed to the right help experiences at the right time.
• You will work towards technical sustainability and scalability to benefit both merchants and Square teams.
• Responsibilities include exposure to real business challenges, improving application architecture, testing, and build pipeline, optimizing the seller experience, and iterating rapidly on features and processes.

Requirements:

• 5+ years of relevant experience is required for this position.
• Proficiency in building web apps and large-scale applications is essential.
• Ability to work with modern front-end and server-side technologies and frameworks.
• Experience in developing product infrastructure and web services.
• Collaborative skills to work with cross-disciplinary teams for optimal results.

Benefits:

• Opportunity to work on real business challenges and impact millions of merchants.
• Exposure to a diverse set of technologies including Ruby on Rails, JavaScript, React, TypeScript, MySQL, Redis, Elasticsearch, PostgreSQL, and Memcached.
• Square promotes a diverse and inclusive workplace, evaluating all employees and job applicants based on merit and qualifications without discrimination.