Description:

Honeycomb is the observability platform for teams managing important software, allowing them to send any data to a unique data store and solve problems with relevant context.
The company is experiencing growth, having closed Series D funding and being recognized in Forbes’ America’s Best Startups of 2022 and 2023.
The Senior Solution Architect will join a growing sales team to enhance the value offered to prospects and customers.
Responsibilities include defining processes for acquiring mid-sized customers, building a team of successful Solution Architects, and providing technical support for sales opportunities.
The role involves partnering with the Sales Team to communicate Honeycomb's value proposition and managing technical engagement with customers during the trial phase.
The architect will assist prospects with designing solutions, maintain product demos, and advocate for customers to justify their investment.
Additional tasks include supporting field marketing needs and collaborating with Developer Advocacy for hands-on training.

Requirements:

Candidates must reside in North America.
A minimum of 3 years of technical pre-sales or customer-facing experience is required.
Experience working with development and/or operations teams is necessary.
Familiarity with at least three popular programming languages is essential for navigating codebases and adding instrumentation.
Candidates should possess creative problem-solving skills and the ability to manage multiple customer challenges simultaneously.
Knowledge of DevOps methodologies, cloud infrastructure platforms, and monitoring solutions is required.
Understanding of Distributed Tracing or APM implementation in at least one application framework is necessary.
Exceptional written and oral communication skills are crucial for articulating business benefits and technical advantages.
A strong history of initiative and autonomy is expected.
Bonus points for experience with Docker, Kubernetes, public cloud environments, and sales methodologies like Command of the Message and MEDDPICC.

The base salary for this role ranges from $220,000 to $240,000, depending on experience.
Employees receive generous equity through an employee-friendly stock program.
Pay is based on transparent levels relative to experience, not negotiation strength.
The company offers an Unlimited PTO policy and a company-wide break at the end of the year.
A remote-first culture is emphasized, with stipends for home office, co-working, and internet expenses.
Health benefits cover 100% for employees and 75% for dependents.
Up to 16 weeks of paid parental leave is provided, regardless of the path to parenthood.
An annual development allowance is included, along with additional benefits.