Remote Senior Solution Architect - Partner Design Studio

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Description:

  • The ServiceNow Partner Design Studio is seeking a Solution Architect to join their team.
  • As a Solution Architect, you will provide technical expertise and guidance, acting as a trusted advisor to partners.
  • You will lead stakeholders in creating partner-branded offerings using the ServiceNow platform, ensuring partners realize the value they need.
  • Engage in strategic discussions based on industry trends, market positioning, and horizontal opportunities to help partners deploy ServiceNow effectively.
  • Work closely with strategic partners, serving as their technical and design guide while understanding their business imperatives.
  • Lead discussions about ServiceNow platform and technology capabilities, acting as an evangelist for these offerings.
  • Collaborate with partners to create business plans, define goals, strategies, and measurable objectives.
  • Facilitate design workshops to help partners uncover market needs and document user personas.
  • Develop a clear understanding of partners’ solution offerings and co-creating goals.
  • Assist in defining offerings and project scoping, identifying necessary capabilities for successful delivery.
  • Cultivate relationships and communicate with the ServiceNow field to promote partner solutions.

Requirements:

  • You should have 8+ years of technical sales, pre-sales, or similar experience.
  • Material experience working with technology partners, either at a partner or OEM level, is essential.
  • An excellent understanding of architectural principles for cloud-based platforms, including SaaS, PaaS, multi-tenancy, and automation, is crucial.
  • Familiarity with industries such as Financial Services, Banking, Healthcare, or Manufacturing is a plus.
  • You should be intrinsically curious and passionate about researching current and emerging technologies to develop innovative solutions.
  • You must be talented at explaining complex topics clearly and concisely, providing practical guidance and presenting at the highest level.
  • Experience working in large corporate enterprises and government environments, engaging with CxO-level executives, is valuable.
  • Demonstrated experience in business development will set you apart, along with an understanding of market dynamics and growth strategies.
  • Direct experience with ServiceNow platform development is a significant advantage, showcasing your hands-on expertise.
  • Holding ServiceNow certifications validates your knowledge and proficiency.
  • Certifications or demonstrable training in Design Thinking highlight your ability to approach problems creatively and empathetically.

Benefits:

  • ServiceNow is committed to creating an inclusive environment where all voices are heard, valued, and respected.
  • Employees can work remotely, offering flexibility in work arrangements.
  • The company supports individual and collective dreams, fostering a culture of innovation and collaboration.
  • ServiceNow is recognized as one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.
  • The company provides reasonable accommodations for applicants who require assistance during the application process.
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