Remote Senior Solutions Architect (Post Sales)

Description:

• The Post-Sales Solutions Architect role involves working with the Delivery Services organization to ensure the delivery of solutions to customers within the product's functional and technical constraints.
• The primary facilitator of Architecture & Design workshops will drive successful and streamlined implementations for external customers.
• The role requires taking ownership of requests within the custom work stream and driving relentless process improvement with support from the leadership team.
• The Solutions Architect will contribute to the development of Statement of Work, Change Requests, and System Architecture documentation for customers in the post-sales stream.
• Responsibilities include analyzing business requirements and system specifications to provide strategic expertise to both internal and external customers.
• The role involves solving complex system and technological problems while ensuring specifications align with the business's scalability and efficiency pillars.
• Collaboration with the Project Management team is essential to ensure proposed delivery schedules are achievable.
• The Solutions Architect will serve as a key point of escalation for complex Deputy builds to support customers.
• Risk assessment and evaluation of proposed system architecture and design specifications are required as needed.
• Participation in the RFP process includes leading minor bids and supporting major bids, driving content development, revisions, and final submission.
• The role may require acting as a subject matter expert across the business as directed.

Requirements:

• Strong analytical and problem-solving skills are essential, including the ability to interpret customer business needs and translate them into practical applications and operational solutions.
• A high level of technical literacy is required to assist with the evaluation, design, and documentation of technical solutions.
• Proficiency in risk management, analysis, and mitigation is necessary to proactively identify areas of concern prior to commitment.
• Effective verbal and written communication skills are required, with the ability to adapt communication style to suit the appropriate audience.
• Demonstrated ability to produce reports, analysis, business requirements, functional specification documents, and other communications is essential.
• Effective facilitation skills are necessary to facilitate group discussions.

Benefits:

• The pay range for this position is between $98,000 and $139,000 per year, depending on various factors such as market conditions, experience, and skills.
• For candidates based in the San Francisco Bay Area or New York City, the pay range is $122,000 to $139,000.
• For candidates located outside the San Francisco Bay Area or New York City, the pay range is $98,000 to $113,000.
• The pay range does not include potential incentive programs, such as individual or organizational performance bonuses.