Description:

Twilio is seeking a Senior Solutions Engineer to join their Segment team, focusing on real-time business communications and data solutions.
The role involves working closely with industry-leading companies to address their technical challenges and enhance customer experiences.
Responsibilities include partnering with Account Executives for pre-sales activities, becoming an expert in Segment’s products, leading technical evaluations, and consulting with customers on their data strategies.
The position requires a passion for storytelling, problem-solving, and building meaningful solutions that address real-world problems.

Requirements:

Candidates must have 3+ years of experience in a solutions engineering (presales) role and 6+ years of progressive professional experience with technical products.
A strong curiosity about technology and the ability to understand technical concepts is essential.
A commitment to closing deals and a customer-focused problem-solving approach are required.
Candidates should be organized, driven, and able to switch contexts quickly throughout the day.
Experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs is necessary.
Familiarity with marketing technology such as marketing automation and personalization is also required.
Desired qualifications include experience with customer data platforms, building websites or mobile apps, and familiarity with cloud infrastructure.

Twilio offers competitive pay along with generous time-off policies, ample parental and wellness leave, and healthcare benefits.
Employees have access to a retirement savings program and may participate in Twilio’s equity plan.
The role is eligible for commissions, and benefits offerings may vary by location.
Twilio supports employees in building positive change in their communities through volunteering and donation efforts.