Remote Senior Solutions Engineer

Description:

• The Senior Solutions Engineer at Twilio will work closely with industry-leading companies to solve technical problems and contribute to acquiring new customers.
• Responsibilities include partnering with Account Executives for pre-sales activities, becoming an expert in Segment’s products, leading technical evaluations, and advising customers on their data strategy.
• The role involves developing expertise in Customer Data Platforms (CDPs) and influencing Segment’s strategy based on customer feedback.
• The ideal candidate will have a passion for technology, a commitment to closing deals, and a customer-focused problem-solving approach.
• Required qualifications include 3+ years of experience in a solutions engineering role, technical understanding, and experience with data engineering and marketing technology.
• Desired qualifications include experience with customer data platforms, building websites or mobile apps, and knowledge of data analytics or machine learning.
• This remote position is not eligible for hire in certain locations, including San Francisco, Oakland, and San Jose, CA.

Requirements:

• 3+ years of experience in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products.
• Curiosity and understanding of technical concepts.
• Commitment to closing deals and customer-focused problem-solving skills.
• Ability to quickly switch context throughout the day and experience with Data Engineering, Cloud Data Warehouses, Data Modeling, and APIs.
• Experience with marketing technology and a passion for learning and sharing knowledge.
• Familiarity with customer data platforms, cloud infrastructure, and data analytics or machine learning.

Benefits:

• Competitive pay, generous time-off, parental and wellness leave, healthcare, and retirement savings program.
• Opportunity to participate in Twilio’s equity plan and earn commissions.
• Health care insurance, 401(k) retirement account, paid sick time, paid personal time off, and paid parental leave.
• Support for volunteering and donation efforts to build positive change in communities.
• Equal opportunity employer with a commitment to diversity, inclusion, and providing reasonable accommodations for individuals with disabilities.