Remote Senior Solutions Engineer

Description:

• The Senior Solutions Engineer at ShipBob will be part of the Revenue team, focusing on understanding the strategic needs of small to medium and mid-market clients to facilitate their growth and success.
• Responsibilities include designing solutions that align with merchants' objectives, collaborating with Sales, Implementation, and Success teams, and executing technical solutions with Product, Engineering, and Implementation teams.
• The role involves guiding sales stages, staying updated on industry trends, building best practices, and coaching other solutions engineers.
• Additional duties and responsibilities may be assigned as necessary.

Requirements:

• 7-9 years of experience in a merchant-facing, technical role in SaaS/e-commerce.
• Ability to work with both technical and business stakeholders effectively.
• Proficient written and verbal communication skills to explain technical matters clearly to stakeholders.
• Experience in e-commerce platforms, order management systems, inventory management, WMS, TMS, supply chain, and logistics.
• Familiarity with APIs, SQL, scripting languages (Ruby or Python), and embedded systems.
• Strong interpersonal skills, project management abilities, and experience in managing multiple projects simultaneously.
• Comfortable in a fast-paced environment, with high-growth or early-stage startup experience preferred.

Benefits:

• Opportunity to work in a challenging environment where career growth is encouraged.
• Experience global impact and connection through diverse cultures and perspectives.
• Grow with an ownership mindset and contribute to innovative solutions.
• Be part of a team that values resilience, creativity, and safety in problem-solving.
• ShipBob offers equal employment opportunities and a supportive work environment.