Remote Senior Solutions Engineer

Description:

• Redox is seeking a Senior Solutions Engineer to join their Remote Customer Success Organization in a full-time capacity.
• The role involves being a technical, pre-sales product expert who guides prospective customers towards success with the Redox platform.
• Solutions Engineers will work closely with both technical and business stakeholders to build confidence in the platform and its value.
• Responsibilities include building trusting relationships with prospective customers, acting as a technical partner, and designing integration strategies for various healthcare use cases.
• The position requires understanding integration capabilities within the healthcare software industry and identifying development requirements for the Redox platform.
• Solutions Engineers will also communicate professional service requirements to ensure effective handoffs to the Customer Success team and provide feedback to the product team.

Requirements:

• Candidates must have 5+ years of experience in healthcare technology.
• A minimum of 5+ years of robust EHR integration and workflow knowledge is required.
• At least 3+ years of experience working with Payer and/or Healthcare organizations is necessary.
• Applicants should have a functional understanding of data standards such as HL7v2, CDA, X12, and FHIR.
• Demonstrated experience in selling or expanding the usage of software solutions in the healthcare industry is essential.
• Excellent communication and presentation skills are required, with the ability to convey complex data-related concepts persuasively and concisely.
• Candidates should be deeply curious, cooperative, and eager to take action.

Benefits:

• The position offers a 100% remote-first culture, with candidates required to be based in the US.
• Employees enjoy unlimited flexible time off and 15+ observed holidays.
• The company provides Rest & R^Charge days, guaranteeing a 3-day weekend each month, along with a 6-week paid sabbatical and stipend.
• A 401k match of 50% for up to 8% is available from Day 1.
• Medical, dental, and vision benefits start on Day 1, along with HSA & FSA options, life and disability insurance, and an employee assistance program.
• Paid parental leave of 16 weeks is offered, along with a productivity stipend and wellness fund.
• Employees receive a Redox-issued MacBook and have opportunities to participate in virtual and in-person team events.
• Stock options and an employee referral bonus program are also part of the benefits package.