Remote Senior Solutions Engineer - French Speaker

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Description:

  • The Senior Solutions Engineer - French Speaker position at Twilio involves being highly technical and skilled in building executive relationships.
  • The role focuses on delivering technical wins and product fit to customers across EMEA, particularly French-speaking customers.
  • Responsibilities include working with Account Executives, conducting technical discovery sessions, developing subject matter expertise, and supporting strategic implementations.
  • The Solutions Engineer is expected to build presentations, demos, and relationships with customers, as well as contribute to the wider Twilio Solutions Engineer community.

Requirements:

  • Must be a fluent French speaker.
  • Requires at least 3 years of experience in a technical pre-sales role in CPaaS, SaaS, or Telecom space.
  • Solid understanding of voice protocols, SIP implementations, messaging APIs, and the sales cycle.
  • Creativity, engaging storytelling, and the ability to ask the right questions to understand customer needs.
  • Knowledge of public cloud platforms and experience writing code in various areas.
  • Desired qualifications include hands-on experience with backend development, familiarity with mobile development, and previous experience in technical roles related to Telecommunications, SIP, WebRTC, or Contact Centre.

Benefits:

  • Competitive pay and generous time-off.
  • Ample parental and wellness leave.
  • Healthcare benefits and a retirement savings program.
  • Opportunities for volunteering and making a positive impact in communities.
  • Varied offerings depending on location.
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