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Description:
The Senior Solutions Engineer - French Speaker position at Twilio involves being highly technical and skilled in building executive relationships.
The role focuses on delivering technical wins and product fit to customers across EMEA, particularly French-speaking customers.
Responsibilities include working with Account Executives, conducting technical discovery sessions, developing subject matter expertise, and supporting strategic implementations.
The Solutions Engineer is expected to build presentations, demos, and relationships with customers, as well as contribute to the wider Twilio Solutions Engineer community.
Requirements:
Must be a fluent French speaker.
Requires at least 3 years of experience in a technical pre-sales role in CPaaS, SaaS, or Telecom space.
Solid understanding of voice protocols, SIP implementations, messaging APIs, and the sales cycle.
Creativity, engaging storytelling, and the ability to ask the right questions to understand customer needs.
Knowledge of public cloud platforms and experience writing code in various areas.
Desired qualifications include hands-on experience with backend development, familiarity with mobile development, and previous experience in technical roles related to Telecommunications, SIP, WebRTC, or Contact Centre.
Benefits:
Competitive pay and generous time-off.
Ample parental and wellness leave.
Healthcare benefits and a retirement savings program.
Opportunities for volunteering and making a positive impact in communities.