Remote Senior Solutions Engineer, Mid Atlantic (Remote, Mid Atlantic)

Description:

• The Senior Solutions Engineer will be part of the customer-facing Solutions Engineering team at Grafana Labs, responsible for educating potential and existing customers to ensure their satisfaction and success.
• They will collaborate with the Sales team to communicate Grafana's value proposition, vision, and strategy to customers.
• The role involves delivering technical presentations, engaging with customers to provide feedback, and driving product conversations based on customer needs.
• The Solutions Engineer will work on enhancing documentation, writing blog posts, recording videos, and creating other enablement materials.
• This position requires strong communication skills to interact with internal teams and customers effectively.

Requirements:

• 5+ years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring space.
• Ability to handle various and complex assignments with strong judgment, collaboration, and leadership skills.
• Excellent written and oral communication skills to articulate the value proposition and technical advantages of Grafana products.
• Passion for solving technical challenges and providing creative solutions to customers.
• Technical mindset with a willingness to grow technically.
• Must be located in the Mid Atlantic region.

Benefits:

• The OTE compensation range for this role in the US is $218,000 - $240,000, with actual compensation varying based on level, experience, and skillset.
• Benefits include equity, bonus (if applicable), and other benefits as listed on the careers page.
• Grafana Labs is an Equal Opportunity Employer, promoting diversity and inclusion in the workplace.