Remote Senior Solutions Engineer, New England (Remote, New England)

Description:

• The Solutions Engineering team at Grafana Labs is responsible for educating potential and existing customers to ensure their success and satisfaction.
• Solutions Engineers act as customer-facing product experts, sharing technical and product knowledge through demos, presentations, and ongoing interactions.
• They collaborate closely with the Sales team to qualify and close opportunities.
• Solutions Engineers listen to customer requirements, ask pertinent questions, and translate those into solutions using Grafana Labs technology.
• They serve as a communication bridge between customers, the Sales team, and the engineering teams.

Requirements:

• Candidates should have 5+ years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring space.
• The role requires openness to various and complex assignments, necessitating strong judgment, collaboration, and leadership skills.
• First-class written and oral communication skills are essential for effective collaboration with remote teams and worldwide customers.
• Candidates must be able to articulate the value proposition and technical advantages of Grafana products skillfully.
• A passion for solving technical challenges and a desire to provide creative solutions to customers is important.
• A technical mindset and a willingness to grow technically are required.
• Candidates must reside in the New England region of the US.

Benefits:

• The OTE compensation range for this role is between $218,000 and $250,000, with actual compensation varying based on experience and skillset.
• Benefits include equity, potential bonuses, and additional perks as detailed on the Grafana careers page.
• Grafana Labs promotes a diverse and inclusive workplace, encouraging applicants from all backgrounds to apply.