Remote Senior Solutions Engineer, PNW/Rockies (Remote, PNW/Rockies)

Description:

• The Solutions Engineering team at Grafana Labs is responsible for educating potential and existing customers to ensure their satisfaction and success.
• Solutions Engineers act as customer-facing product experts, sharing technical and product expertise through demos, hands-on enablement, presentations, technical evaluations, and ongoing interactions.
• They collaborate closely with the Sales team to qualify and close opportunities, serving as a communication bridge between customers and the Product Management and Engineering teams.
• Responsibilities include articulating the Grafana value proposition, owning technical engagements, delivering product presentations, providing feedback on products, driving product conversations, and enhancing documentation and enablement materials.

Requirements:

• Candidates must have 5+ years of technical pre-sales experience, preferably with Open Source technologies or in the Metrics/Monitoring space.
• The role requires openness to various and complex assignments, necessitating strong judgment, collaboration, and leadership skills.
• First-class written and oral communication skills are essential for collaboration with remote teams and worldwide customers.
• Candidates should possess a passion for solving technical challenges and a desire to provide creative solutions to customers.
• A technical mindset and a commitment to personal technical growth are important.
• Applicants must be located in the PNW or Rockies region in the US.

Benefits:

• The OTE compensation range for this role is $218,000 - $240,000, with actual compensation varying based on level, experience, and skillset.
• Benefits include equity, potential bonuses, and additional perks as detailed on the Grafana careers page.
• Grafana Labs promotes a diverse and inclusive workplace, encouraging applicants from all backgrounds to apply, regardless of their experience aligning perfectly with the job qualifications.