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Description:
The Senior Staff Engineer at Nagarro will be responsible for technical specification and implementation of ServiceNow, focusing on Service Portal, Webservices, ITSM, ITOM, Integrations, and ITSM Module.
They will have hands-on experience in integrating ServiceNow with third-party systems and a strong understanding of ITIL principles.
The role involves developing technical solutions, performing integration tests, configuring ServiceNow using scripting, and exploring new technologies.
The engineer will communicate and drive technology solutions supporting business objectives, mentor team members, and work effectively with all levels of the organization.
Requirements:
Minimum 10 years of experience in ServiceNow.
Strong expertise in ServiceNow modules like Service Portal, Webservices, ITSM, ITOM, and Integrations.
Proficiency in scripting for ServiceNow configuration (UI Policies/Actions, Business Rules, Client Scripts, Jelly scripting, Angular JS).
Ability to understand business needs, standardize processes, and translate them into technical designs.
Excellent analytical, critical thinking, problem-solving, and prioritization skills.
Bachelor's or Master's degree in computer science, Information Technology, or a related field.
Benefits:
Opportunity to work remotely from India.
Dynamic and non-hierarchical work culture at Nagarro.
Chance to work with a global team of 18000+ experts across 36 countries.
Continuous learning and growth opportunities in new technologies.
Mentorship opportunities to help team members keep up with advancements.