Remote Senior Staff Information Security Analyst

Description:

• The Senior Staff Information Security Analyst will be part of the Office of the CISO team at ServiceNow, focusing on enhancing security and communicating security features to customers and partners.
• This role involves supporting the Sales Team in both pre-sales and post-sales efforts, responding to customer inquiries related to security, and conducting security calls with customers.
• The analyst will lead security conversations, present on cloud adoption and assurance, and contribute to the messaging and positioning of the Security Office.
• Responsibilities include managing the customer cloud security experience, participating in security industry forums, and investigating cloud threats.
• The analyst will act as an escalation point for security incidents, work with internal teams to resolve security issues, and conduct post-mortems for remediation.
• The role may require proposing structural or design changes to improve the security posture of ServiceNow's cloud environment.

Requirements:

• Canadian Citizenship is required for this position.
• Candidates must have a minimum of 10 years of experience in IT, with at least 5 years in Cloud Security.
• Excellent communication and presentation skills are essential, along with strong interpersonal and customer-facing abilities.
• Experience with Cloud Operations, either as a customer or provider, is required.
• Candidates should possess expertise in enterprise cyber defense techniques and have desired industry certifications such as CISSP, CISM, CSSP, CEH, or equivalent.
• A general understanding of ITIL and ITSM is necessary, along with hands-on experience in Security Incident Handling and remediation.
• Expert knowledge of Internet security protocols and technologies is required, as well as an understanding of the sales life cycle.
• Candidates should have expertise in threat analysis, a deep understanding of Security Operations, and the ability to articulate complex issues to executives and customers.
• Strong interpersonal skills, self-motivation, and the ability to work independently are crucial for success in this role.

Benefits:

• ServiceNow offers a flexible work environment, allowing employees to work remotely.
• The company is committed to creating an accessible and inclusive experience for all candidates.
• ServiceNow is an equal opportunity employer, ensuring that all qualified applicants receive consideration for employment without discrimination.
• Employees may receive accommodations during the application process if needed.
• The position may involve access to controlled technology, and employment is contingent upon obtaining necessary export control approvals.