Remote Senior Systems Administrator (NetSuite and Zuora Req)

Description:

• ActiveProspect is seeking a Senior Systems Administrator to manage their NetSuite and Zuora platforms.
• This role is remote and full-time, focusing on IT and Business Systems.
• The administrator will oversee user roles, access controls, troubleshoot issues, and optimize performance.
• Responsibilities include managing integrations with Salesforce, designing and maintaining workflows, and managing the product catalog.
• The role involves planning, testing, and deploying feature configurations and customizations of NetSuite.
• The administrator will maintain strong business relationships with stakeholders and ensure compliance with regulatory requirements.
• The position requires creating reports and dashboards to monitor data quality and integrity.
• The candidate will also participate in integration testing and keep up with new features for process improvements.

Requirements:

• A minimum of a Bachelor's degree is required.
• Candidates should have 3 to 5 years of experience with Zuora, Zone, and NetSuite software.
• Experience in fraud prevention and management, including chargebacks, is necessary.
• Knowledge of billing support processes and best practices is essential.
• Strong troubleshooting skills for billing system issues of varying complexity are required.
• A data-driven mindset with advanced Excel skills for data analysis is needed.
• Proficiency in Microsoft Office, Google for Work applications, and SQL is required.
• Superior communication skills to discuss complex issues with non-technical staff are essential.
• Strong interpersonal skills and the ability to work well in a team are necessary.
• A Zuora Administrator certification is preferred, but candidates without it will still be considered.
• Knowledge of generally accepted accounting principles (GAAP) is preferred.

Benefits:

• ActiveProspect offers a remote work environment, promoting work-life balance.
• The company is committed to diversity and inclusion in the workplace.
• Employees have the opportunity to work with a comprehensive product suite that empowers companies across various industries.
• The role provides a chance to contribute to the company's mission of making consent-based marketing the best channel for customer acquisition.