Description:

LogicManager is seeking a Senior User Experience and Analytics Lead to enhance the user experience of Risk Ripple Analytics.
The role involves producing wireframes, mockups, prototypes, and user flows for the product.
Responsibilities include developing strategies for user experience optimization and integrating feedback for continuous improvement.
The candidate will analyze engagement metrics using tools like Pendo to enhance user satisfaction and the Product Engagement Score (PES).
Staying informed on UX/UI and digital experience trends is essential to keep the product competitive.
The position requires leading data-driven digital experience design and analytics strategy for Risk Ripple Analytics.
A design thinking approach will be applied to create intuitive, user-centered interfaces and interactions.
Conducting data-driven user research and behavior analysis is necessary to drive actionable insights.
Collaboration with stakeholders to align business goals and user needs into actionable requirements is expected.
The candidate will work closely with product and marketing teams to ensure product design supports adoption objectives.
Designs and requirements will be delivered to engineering via Jira tickets in coordination with product specifications.

Requirements:

A minimum of 5 years of experience in digital product design, UX/UI design, or web design is required, with a strong focus on user-centered design and experience optimization.
Proficiency in using Pendo is mandatory, with familiarity in Google Analytics or similar platforms preferred.
Candidates should be skilled in design platforms such as Figma, Sketch, or Adobe XD for wireframing, prototyping, and creating high-fidelity mockups.
A deep understanding of user experience design, design thinking, and human-centered principles is essential.
Strong problem-solving skills focused on usability and performance are required.
Excellent communication skills and the ability to collaborate well with cross-functional teams are necessary.
Candidates must be detail-oriented, organized, and able to manage multiple projects in a fast-paced environment.
Authorization to work in the US is required, as sponsorship is not available.

LogicManager offers competitive salaries and a 401(k) plan with matching contributions.
Employees enjoy flexible paid time off and frequent company-sponsored activities and events.
The company supports a 100% remote work experience, emphasizing the quality of work over location.
LogicManager is recognized as a Great Place to Work® and is committed to fostering a vibrant, collaborative, and mission-driven culture.