Remote Senior UX Market Researcher (Healthcare/SaaS)

Description:

• The Senior UX Market Researcher position at Raintree is fully remote and can be performed from designated U.S. states.
• This role involves driving insights that shape the design and experience of healthcare products, ensuring they meet the needs of providers and patients.
• The researcher will influence product strategy by translating research insights into actionable opportunities that enhance user experience and business outcomes.
• Key responsibilities include developing a deep understanding of customers through various research methods, collaborating with cross-functional teams, establishing impactful research practices, leading UX research and testing activities, and presenting insights to stakeholders.

Requirements:

• Candidates must have 5+ years of experience in a UX Research role, preferably in healthcare or a complex domain.
• A relevant degree in fields such as Human-Computer Interaction, Psychology, Sociology, Communication, or Information Science is preferred; an advanced degree is desired, but extensive experience may substitute for education.
• Proven expertise in research methods including usability testing, ethnographic studies, interviews, surveys, and data analysis is required.
• Strong analytical skills to interpret findings and generate actionable insights are essential.
• Exceptional storytelling and communication skills are necessary to articulate research findings to diverse stakeholders.
• Candidates should be able to prioritize and manage multiple research projects in a fast-paced environment.
• A self-starter mentality with strong problem-solving skills and attention to detail is required.
• Experience with UX research tools and software, as well as knowledge of design tools like Figma, is preferred.

Benefits:

• Employees will have the opportunity to work remotely and enjoy a flexible work environment.
• The company offers paid time off, 11 paid holidays per year, and a year-end holiday break.
• Health, dental, vision insurance, and HSA/FSA options are provided.
• A 401K plan with company match is available.
• Disability and life insurance, as well as an employee assistance program, are included.
• Paid parental leave is also offered to employees.