Remote Senior UX Researcher, KINTO Join Ltd.

Description:

• KINTO Join is seeking a talented and experienced Senior UX Researcher to join their dynamic team.
• The role involves working across two main products, KINTO Join and KINTO Ride, to conduct user research and drive design solutions for mobile and web-based administration portals.
• This position is essential for growing the user base and retention by ensuring products meet user and client needs.
• The ideal candidate should be flexible, creative, and thrive in a rapidly changing environment while working remotely with a diverse European team.
• Key responsibilities include conducting regular user testing to gather qualitative and quantitative data, collaborating with the design team, conducting user interviews, maintaining a user research repository, delivering presentations, advocating for UX research, and managing relationships with multiple B2B2C clients.

Requirements:

• Proven experience as a UX Researcher, with a strong portfolio demonstrating user research methods and outcomes is required.
• Experience conducting user research in a B2B2C environment is necessary.
• A strong understanding of user-centered design principles and practices is essential.
• Excellent communication and presentation skills are required.
• The ability to run workshops and engage stakeholders in the research process is necessary.
• Strong organizational and time management skills, with the ability to manage multiple projects simultaneously, are required.
• Comfort with remote work is essential.
• Adaptability and creativity in a rapidly changing product environment are necessary.
• Understanding of product roadmaps and integrating user research into the product life cycle is required.
• Familiarity with UX design tools (e.g., Figma, Sketch) and research tools (e.g., UserTesting, Dovetail, Glean.ly, UserBrain) is necessary.
• Excellent English language skills, both verbal and written, are required.
• A Bachelor's, Master's, or PhD in human behavior-related fields (e.g., Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Political Science) is required.

Benefits:

• KINTO Join offers a competitive reward package, including eligibility to participate in a discretionary bonus scheme.
• Additional benefits will depend on the location of the chosen candidate.