Remote Senior UX Writer - US Based Remote Opportunity

Description:

• Common App is a national not-for-profit organization focused on improving access, equity, and integrity in the college admission process.
• The organization supports over 1 million students annually, including many first-generation college applicants.
• The Senior UX Writer will report to the Senior Director of User Experience and be part of a talented UX team.
• This role involves leading, developing, and maintaining user-friendly content across Common App products.
• The Senior UX Writer will collaborate with designers, researchers, product managers, and other stakeholders to create compelling, human-centered content.
• Responsibilities include driving tone, language, and content optimization to align with user needs and business objectives.
• The position requires a deep knowledge of human-centered design and design-thinking methodologies.

Requirements:

• Candidates must reside in the United States.
• A Bachelor’s degree in Communications, English, UX Design, Human-Computer Interaction, or a related field is required, or an equivalent combination of education and experience.
• A minimum of 4-6 years of experience in UX writing, content design, or related fields is necessary.
• Candidates must be highly proficient in human-centered design methodology and usability best practices in content development and editing.
• Extensive experience in creating clear, concise, and user-friendly copy for diverse audiences is required.
• Exceptional communication, active listening, presentation, interpersonal, and analytical skills are essential.
• Proficiency in design and documentation tools such as Figma, FigJam, Google Docs, and Confluence is required.
• The ability to manage multiple projects and deadlines without compromising quality is necessary.
• A deep knowledge of accessibility best practices, including Section 508 guidelines and WCAG specifications, is required.
• Candidates must be able to set aside personal biases to understand actual user needs.
• The ability to remain calm and exercise good judgment under pressure is essential.
• Candidates should be effective as both individual contributors and as part of a diverse, virtual team.
• Experience in higher education or with student-related digital products is preferred.
• Knowledge or experience using generative AI in UX writing and design processes is a plus.
• A passion for higher education is also a desirable trait.

Benefits:

• Common App offers a virtual-first work environment that values work-life balance.
• Employees receive Paid Time Off (PTO), seven company-wide holidays, and nine floating holidays, which are prorated based on the start date.
• Additional benefits include sick leave, a monthly mental health day, and virtual-first support.
• Employees can choose between a PC or MAC laptop and may select additional equipment for their home office.
• A one-time office set-up stipend and monthly stipends for remote work and mobile expenses are provided.
• Financial security is supported through market-based salaries, performance-based bonuses, and a 403(b) retirement plan with a 5% company contribution and matching.
• Health and wellness benefits include two health insurance plans, a Health Savings Account, and a Medical Flexible Savings Account.
• Vision and dental insurance are provided, with coverage starting on the date of hire.
• Additional health benefits include a Dependent Care Flexible Spending Account and access to a Maven virtual clinic.
• Employees have opportunities for professional development with budgeted annual funds and growth opportunities within the company.
• Additional perks include an Employee Assistance Program, will preparation services, travel assistance, pet insurance, and a family account for 1Password.