Remote SENIOR WEB SUPPORT ANALYST - FOCUS ON SAP COMMERCE CLOUD (27095)

Description:

• The Senior Web Support Analyst will be part of the Business Analytics Support team within Bosch Digital.
• This role involves supporting the ITIL services and directing best practices and processes.
• The analyst will assist in structuring the support team and may work on development projects.
• The position requires supporting one of the divisions of Bosch Brazil as an end customer.
• The analyst will work with SAP solutions, web technologies, RPA, and BI solutions.

Requirements:

• A Bachelor's Degree in Computer Engineering or IT-related fields is required.
• Fluent English is mandatory for this position.
• Experience in supporting tickets related to WEB applications developed in various languages is necessary, including Hybris, Java Spring Boot, C#, and databases such as Oracle, MySQL, and SQL Server.
• Knowledge of Spring Framework, including JPA, Spring Security, RestFull APIs, and integration between Backend and Frontend in both monoliths and microservices is required.
• Proficiency in HTML5, CSS3, SCSS, and Typescript is essential.
• Experience with React or Angular 7 for Single Page Applications (SPAs) is required.
• Familiarity with Agile methods and environments with continuous integration (CI/CD) is necessary.
• Additional knowledge in SAP Systems, ITIL, Microservices Architecture, and front-end application testing and debugging tools is a plus.
• Experience with cloud environments such as Azure or AWS, as well as Python and frameworks like Django, Flask, or FastAPI, is advantageous.
• Knowledge of Vue.JS is also considered a differential.

Benefits:

• Bosch offers wellness and health programs, including annual preventive assessments and on-site medical services.
• Medical and dental assistance is provided.
• There is a reimbursement policy for certain health conditions and a medication subsidy through Funcional Health.
• Flexible work hours and a home office policy are available (not applicable for hourly workers).
• Employees enjoy a Short Friday schedule for administrative and normal shift workers in Campinas.
• Participation in profit-sharing and results (PLR) is included.
• The company has policies for international expatriation and national transfers.
• A private pension plan and loans with differentiated rates are offered.
• Life insurance is provided.
• Optional membership to the Bosch Club, which includes access to a gym, pools, barbecue areas, sports fields, and event spaces.
• Support for mothers with on-site daycare (subject to availability) is available.
• Extended maternity and adoption leave of 180 days is offered, along with 20 days of paternity and adoption leave.
• On-site meals are provided.
• Free shuttle bus service or transportation vouchers are available.
• Free parking is provided for on-site employees.
• Year-end benefits include a Christmas basket and frozen poultry.
• Gifts for children under 12 years old and school supplies for employees and their children are provided.
• Subsidies for technical courses, postgraduate studies, MBAs, specializations, and language courses are available.
• Training and development opportunities are offered through the corporate university.
• Awards for tenure are given starting from 10 years and every 5 years thereafter.
• Optional participation in various volunteer activities through the Robert Bosch Institute is encouraged.
• Discounts with partner clubs for vehicle rentals, university tuition, language courses, and more are available.