Remote Site Reliability Engineer

Description:

• 37signals is hiring a Site Reliability Engineer (SRE) for their Operations team to deliver fast and reliable applications to customers including Basecamp, HEY, and ONCE.
• The Operations team is focused on efficiently running applications in their datacenters after leaving the cloud.
• Candidates must be based in the Asia-Pacific region, and the salary range is between 165,000 to 209,458 USD.
• The role involves making systems reliable by anticipating and mitigating potential issues.
• On-call duty is required, which may involve being woken up during the night as a first responder, with a regular rotation for this responsibility.
• Daily tasks include integrating and optimizing mail pipelines, practicing incident response, provisioning servers, managing database schema changes, supporting deployments, improving monitoring systems, and operating database clusters.
• The role also involves maintaining legacy applications while supporting new software launches.
• The team is globally distributed, providing a collaborative environment for learning and sharing knowledge.
• Familiarity with the basic tech stack including Linux, MySQL, Redis, ElasticSearch, S3, Ruby on Rails, Postfix, and Kamal is expected.
• Candidates should be comfortable with the Unix toolchain, basic networking, and programming in Go or Ruby.
• A mindful onboarding process is provided, with structured ramp-up time and a supportive team environment.
• A strong track record of conscientious work is valued over formal education credentials.
• The position is remote, specifically for candidates in the Asia-Pacific region, and operates on a follow-the-sun coverage model.
• Political expression is respected, but political debates are avoided in internal communications.

Requirements:

• Candidates must be based in the Asia-Pacific region (UTC+5 to UTC+12).
• Familiarity with the tech stack including Linux, MySQL, Redis, ElasticSearch, S3, Ruby on Rails, Postfix, and Kamal is required.
• Comfort with the Unix toolchain and basic networking concepts is necessary.
• Candidates should be capable of programming in Go or Ruby.
• A strong problem-solving ability and comfort with both long-term projects and ad hoc requests are essential.
• A strong track record of conscientious and thoughtful work is preferred.
• Candidates should be comfortable working remotely and be at peace with the company's stance on political expression.

Benefits:

• 37signals offers competitive pay, in the top 10% of the industry based on San Francisco rates, with equal pay for the same position regardless of location.
• The salary range for this position is 165,000 to 209,458 USD.
• Ample time off is provided to support a well-balanced life away from work.
• Resources are available to help employees do their best work.
• The company fosters a supportive environment for career growth and development.