Remote Site Reliability Engineer

Description:

• Kunai is a fast-growing digital consultancy focused on banking, payments, and fintech, powered by a global network of diverse talent.
• The company has shipped over 150 products for notable clients including Visa, American Express, and Wells Fargo.
• The Site Reliability Engineer (SRE) role involves managing and supporting large-scale, fault-tolerant systems in a cloud environment.
• SRE engineers ensure system reliability and uptime while monitoring availability, capacity, and performance in a 24/7 environment.
• Responsibilities include managing troubleshooting and recovery of production incidents, driving incident resolution, and participating in Agile project work.
• Engineers will create and manage technical documentation, monitor applications and infrastructure, and influence resiliency in production environments using AWS.
• The role requires identifying opportunities for automated monitoring and conducting Root Cause Analysis on outages.
• Engineers will also implement automations for routine tasks and share knowledge with team members.

Requirements:

• A Bachelor's degree or equivalent certification is required.
• Candidates must have at least 2 years of experience managing and troubleshooting incident bridge calls.
• A minimum of 2 years of experience with Python scripting is necessary.
• Candidates should have at least 2 years of experience using and supporting public cloud environments such as AWS, Azure, or GCP.
• Experience with monitoring tools like Splunk, New Relic, or DataDog for at least 2 years is required.
• Preferred qualifications include AWS Associate level certification and experience with Linux, UNIX, Ruby, Go, JavaScript, or NoSQL.
• Candidates should have 3+ years of experience with public cloud environments and 2+ years of experience with networks, load balancers, and web application firewalls.
• Experience with web API services for at least 2 years is also preferred.
• The role requires working 40 hours per week during nights and weekends, with a specific coverage schedule.

Benefits:

• The position offers a mostly remote work environment.
• Employees will have the opportunity to work with a diverse and innovative team.
• The role provides a chance to solve challenging technical problems and contribute to client success.
• Employees are encouraged to continuously develop new skills and share knowledge with others.