Remote Site Reliability Engineer

Description:

• The Site Reliability Engineer at Appspace will be responsible for problem-solving, automating, and maintaining the Cloud Platform to support Engineering and Customer Care teams.
• The role involves automating maintenance tasks for the Cloud Platform using Python and shell scripting.
• Deploying new features and releases into Kubernetes via Helm is a key responsibility.
• Troubleshooting performance issues and errors in the cloud platform or application and taking necessary actions.
• Monitoring application performance, uptime, and cloud infrastructure performance to proactively address any negative trends.
• Participating in incident management processes to quickly resolve issues and prevent recurrence.
• Collaborating with Development and Quality Assurance teams to address product and platform issues.
• Documenting processes and procedures to share knowledge and improve standardized approaches.

Requirements:

• Must be a quick learner and have a desire to continuously learn new technologies.
• Strong communication skills and ability to work effectively with diverse teams.
• Solid background in Containers, Kubernetes, Helm, Linux, Python coding, and some experience with Windows Server OS and MacOS.
• Experience with Google Cloud Platform, Google Kubernetes Engine, Google Compute Engine, and Google Storage preferred.
• Proficiency in troubleshooting and fault identification processes.
• Experience with MySQL, MongoDB, and RabbitMQ administration preferred.
• Flexibility to attend off-hour meetings occasionally.
• Openness to quarterly travel up to 5%.

Benefits:

• Competitive salaries, medical, dental, and vision coverage, disability coverage, and employer-paid life insurance.
• Mental health resources, 401(k) plan, and fully paid parental leave program.
• Generous PTO and flexible work schedules.
• Remote work opportunities and paid company holidays.
• Appspace Quiet Fridays with no non-essential internal meetings scheduled.
• Casual dress work environment.