Remote Site Reliability Engineer

Description:

• The Site Reliability Engineer will be responsible for operational management and application support within the AIOps group.
• Design, integrate, and provide full-stack lifecycle support for applications supporting the AIOps platform.
• Own CI/CD initiatives and ensure compliance with organizational standards.
• Collaborate with DevOps teams, customers, and infrastructure partners to identify key system health/performance metrics and develop monitoring approaches.
• Participate in incident cause-analysis, remediation, and design efforts to improve reliability.
• Advance the AIOps offering through measurement and analysis of monitoring and alerting patterns.
• Write code and scripts for automation and assist in project estimations.

Requirements:

• Expertise in implementing Site Reliability Engineering best practices and principles, including Resiliency and Observability.
• Proficiency in Agile DevOps methodologies, processes, and associated software like ServiceNow Agile and Jira.
• Strong troubleshooting skills for large-scale distributed computing systems and software.
• Experience with automation, CI/CD pipelines, and software testing tools like Ansible, Terraform, Puppet, Chef, and Jenkins.
• Familiarity with version control management, monitoring platforms, public cloud services, OS management, script language development, network technology concepts, and cybersecurity best practices.
• Excellent written and verbal communication skills for technical and non-technical audiences.
• Ability to collaborate effectively with teams, customers, and peers, as well as communicate with software vendors.
• Tolerance for stress and a supportive attitude towards colleagues.
• BS in computer science or related field, with 2+ years of site reliability experience preferred.
• Media industry experience and cloud platform certification are desirable.

Benefits:

• This position is fully remote, allowing employees to work from a non-NBCUniversal worksite, typically from their residence.
• Company-sponsored benefits include medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and various discounts and perks.
• Salary range for the position is $110,000 - $145,000.
• Ongoing applications are accepted for this role.