Description:

As a Site Reliability Engineer (SRE) at One, you will ensure the availability and reliability of critical services that meet customer requirements.
You will be a crucial early member of a growing SRE team, helping to establish processes and best practices.
Your responsibilities include working proactively with engineering teams to set SLOs and implement best practices for logging and telemetry collection.
You will design, implement, and maintain tools and systems that support service reliability, monitoring, and alerting.
Participation in a 12x7 on-call rotation to support the health of services is required.
You will drive the incident management process and support a blameless post-mortem culture.
Your role includes participating in application design consulting and capacity planning.
You will define and formalize SRE practices and guide the overall reliability engineering direction.
Providing mentorship to engineers at One, both formally and informally, is part of your duties.
You will continuously optimize systems and workflows by improving architecture, infrastructure, automation, CI/CD, and observability.
Combining software and systems knowledge to engineer high-volume distributed systems in a reliable, scalable, and fault-tolerant manner is essential.

Requirements:

You must have 5+ years of relevant industry experience focusing on distributed cloud-native systems design, observability, operation, maintenance, and troubleshooting.
A minimum of 5+ years of operational experience with an observability platform such as Datadog, Splunk, Prometheus/Grafana, or AppDynamics is required.
Fluency in one or more programming languages, such as Python, Typescript, or Go, is necessary.
A strong conviction in software development best practices, including version control, automated testing, and continuous integration and delivery, is expected.
You should be self-motivated, inquisitive, and always eager to learn new technologies.
Excellent communication skills, with a focus on clear and transparent interactions, are essential.
You should embody the Triple H Factor: Humble, Hungry, and Honest.
An act-like-an-owner mentality with a bias toward taking action is required.

You will receive competitive cash compensation.
Benefits will be effective on your first day of employment.
You will have early access to a high-potential, high-growth fintech environment.
Generous stock option packages will be provided as part of your compensation.
The position is remote-friendly (anywhere in the US) and office-friendly, allowing you to choose your schedule.
Flexible time off programs, including vacation, sick leave, paid parental leave, and paid caregiver leave, are available.
A 401(k) plan with a match will be offered to help you save for retirement.