Description:

Close is a bootstrapped, profitable, 100% remote company with a team of around 100 individuals focused on building a CRM that enhances communication for small scaling businesses.
The role is for a Site Reliability Engineer who will join the Infrastructure Team responsible for building and maintaining the platform that runs all Close systems.
The engineer will work with multi-terabyte MongoDB, PostgreSQL, and Elasticsearch clusters, telemetry systems built on Grafana’s LGTM stack and ClickHouse, multiple Kubernetes clusters, and CI/CD powered by GitHub Actions and ArgoCD.
The infrastructure is stable, up to date, and has not required scheduled downtime in four years.
The ideal candidate values simplicity, resilience, and takes pride in building maintainable tools.

Requirements:

Senior candidates should have 5+ years of experience in building modern infrastructure systems, while staff level candidates should have 8+ years of experience.
Candidates must be respected as experts on the systems they manage and have been the final point of escalation in supporting mission-critical production systems.
Familiarity with technologies such as AWS, Terraform, Kubernetes, Ansible, MongoDB, PostgreSQL, and Elasticsearch is required.
A strong understanding of common networking and data transfer protocols like DNS, HTTP, and TCP is necessary.
Candidates must be able to speak and write in English and be located in the USA (ET, CT, MT, PT).

Competitive compensation that includes an organization-wide goal-based bonus.
Paid Time Off includes 5 weeks of PTO upon joining, plus additional days for each year with the company, along with a Winter Holiday Break and Summer Holiday Break.
An 80% work option allows employees to choose between standard 5-day weeks or 4-day weeks at 80% pay.
Paid parental leave is available for both primary and secondary caregivers.
After 5 years with the company, employees are eligible for a 1-month paid sabbatical.
Healthcare benefits for US residents include medical, dental, vision with HSA options, and dependent care FSA.
A 401k plan is available for US residents with a 6% contribution match and immediate vesting.