Remote Site Reliability Engineer-II

Description:

• The Site Reliability Engineer - II role focuses on owning the availability of Sumo’s planet-scale observability and security products.
• The position is remote and can be performed from anywhere in India.
• The engineer will work alongside a global SRE team to execute projects in a reliability roadmap specific to their product area.
• Responsibilities include optimizing operations, increasing efficiency in cloud resource usage, hardening security posture, and enhancing feature velocity for developers.
• The engineer will support engineering teams by maintaining and executing a reliability roadmap that identifies opportunities for improvement in reliability, maintainability, security, efficiency, and velocity.
• Collaboration with development infrastructure, Global SRE, and product area engineering teams is essential to refine the reliability roadmap.
• Participation in defining, evolving, and managing Service Level Objectives (SLOs) for several teams is required.
• The role includes participating in on-call rotations to understand operational workloads and improve the on-call experience.
• The engineer will complete projects to optimize the on-call experience and improve the lifecycle of microservices and architectural components.
• Writing code and automation to reduce operational workload and improve security posture is a key responsibility.
• The engineer will work closely with developer infrastructure teams to expedite the adoption of tools that advance the reliability roadmap.
• Scaling systems sustainably through automation and facilitating blame-free root cause analysis meetings for incidents are part of the role.
• The engineer will drive root cause identification and issue resolution with teams in a fast-paced iterative environment.

Requirements:

• Candidates must have cloud-native application development experience leveraging best practices and design patterns.
• Strong debugging and troubleshooting skills across the entire technology stack are required.
• A deep understanding of AWS Networking, Compute, Storage, and managed services is essential.
• Competency with modern CI/CD tooling such as Kubernetes, Terraform, Ansible, and Jenkins is necessary.
• Experience with full lifecycle support of services, from creation to production support, is required.
• Candidates should be versed in Infrastructure as Code practices using technologies like Terraform or Cloud Formation.
• The ability to author production-ready code in at least one of the following languages: Java, Scala, or Go is required.
• Experience with Linux systems and proficiency on the command line is necessary.
• Candidates must understand and apply modern approaches to cloud-native software security.
• Experience with agile frameworks, such as Scrum and Kanban, is required.
• Flexibility and willingness to step into new roles and responsibilities are essential.
• A willingness to learn and use Sumo Logic products for solving reliability and security issues is necessary.
• A Bachelor’s or Master's Degree in Computer Science, Electrical Engineering, or another scientific or technical discipline is required.
• A minimum of 2 years of industry experience is necessary.

Benefits:

• Employees will have the opportunity to work in a remote environment, providing flexibility in their work-life balance.
• The role offers the chance to work with cutting-edge technology in a fast-paced and innovative company.
• Employees will gain experience in optimizing operations and improving the reliability of large-scale systems.
• The position allows for collaboration with global teams, enhancing professional growth and networking opportunities.
• Employees will have access to continuous learning and development opportunities, particularly in cloud-native technologies and security practices.
• The company promotes a culture of blame-free root cause analysis, fostering a supportive work environment.