Remote Site Reliability Engineer - III
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Description:
- LivePerson is seeking a Site Reliability/DevOps Engineer for the GPT Division to build and manage highly available, distributed systems.
- The role involves leading a team to ensure product high uptime and reliability 24x7.
- Providing technical leadership and support to various stakeholders such as development teams, data team, and leadership.
- Hands-on involvement in day-to-day operations of cloud environments, Kubernetes platform, data and messaging platform, and security/compliance.
Requirements:
- Minimum 7+ years of experience managing cloud-based production environments (AWS, GCP, Azure, etc).
- Strong verbal and written communication skills for collaborating with stakeholders.
- Solid hands-on experience and understanding of system architecture.
- Proficiency in Linux environment and scripting in Bash/Python.
- Experience with configuration management systems like Puppet, OpsCode Chef, Ansible, etc.
- Strong knowledge of Terraform, CloudFormation, or other IAC.
- Experience with SQL and managing SQL and NOSQL database systems.
- Proficiency in Kubernetes platform, Helm, and microservices architecture.
- Familiarity with monitoring resources and alerting systems like Grafana, Prometheus, Kibana, DataDog, and PagerDuty.
- Knowledge of CI/CD pipelines orchestrators like TeamCity, Jenkins, Gitlab.
- BS in Computer Science or related field, or equivalent work experience.
- Strong background in cloud, network, and application security and compliance.
- Experience with GPT or other LLMs is an advantage.
Benefits:
- Health benefits including Medical, Dental, and Vision coverage.
- Time away for Vacation and holidays.
- Development opportunities with generous tuition reimbursement and access to internal professional development resources.
- Equal opportunity employer fostering diversity and empowerment.
- Recognition as a top innovative, beloved, and remote-friendly workplace by Fast Company, Newsweek, and BuiltIn.
- Commitment to accessibility needs of applicants and employees, providing reasonable accommodations for individuals with disabilities.
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