Description:

We are seeking a Site Reliability Engineer to join our Mailjet Site Reliability Engineering team in a fully remote role based in France.
You will be responsible for the day-to-day management of our global infrastructure, which includes monitoring and tracking key performance indicators (KPIs).
The role involves collaborating with engineers to ensure our products and services are appropriately resourced.
You will automate processes and plan for future growth and scalability.
Your responsibilities will include partnering with product engineering teams to identify systems requirements, building and supporting our cloud-based infrastructure, and automating routine processes and remediation tasks.
You will develop, monitor, and track Service Level Objectives (SLOs) for the systems under management.
Proactively troubleshooting, resolving, and planning for issues that arise from support staff, other engineering teams, and our automated monitoring system will be part of your duties.
Ensuring our datastores are healthy and operate at optimal performance levels is essential.
You will also contribute to the growth and culture of our engineering team.

Requirements:

A background in infrastructure, operations, or software engineering is required.
Experience with cloud providers such as GCP is necessary.
Proficiency in configuration management tools such as Terraform and Ansible is expected.
Hands-on proficiency with modern monitoring tools like Prometheus and Grafana is required.
Experience with distributed data stores such as Cassandra, PostgreSQL, and ElasticSearch is necessary.
Familiarity with Python and Bash is beneficial.
Strong technical skills across various infrastructure technologies are essential.
Strong communication skills are required.
Experience operating and maintaining production systems in a Linux and public cloud environment is necessary.
Applicants must hold French citizenship, EU/EEA citizenship, or have a valid work permit for working in France.

At Sinch, we value learning and embrace change, offering opportunities for personal and professional growth.
The recruitment process is fair, objective, consistent, and non-discriminatory, fostering diverse and high-performing teams.
Even if you do not meet all job requirements, you are encouraged to apply as we are always looking for people who can help us pioneer communication solutions.