Remote Site Reliability Engineer (SRE)

Description:

• KOMOJU (by Degica) is the leading cross-border payment gateway for Japan, powering payments for companies like Steam and TikTok.
• The Site Reliability Engineer (SRE) will focus on observability to maintain the reliability and availability of complex systems.
• The role involves ensuring that infrastructure is understandable and measurable, detecting issues before they impact users, and improving system performance.
• Responsibilities include designing and evolving the observability platform, defining and monitoring SLIs/SLOs, and collaborating with development teams.
• The SRE will build and maintain dashboards and alerts, troubleshoot system performance issues, and educate engineering teams on best practices.

Requirements:

• Candidates must have 3+ years of experience in SRE roles.
• Hands-on experience with observability tools, preferably Datadog, is required.
• Proficiency in Terraform is necessary.
• A background in software development is essential.
• Candidates should be proficient in at least one scripting or programming language such as Ruby/Rails, Python, Go, or Shell Script.
• Experience working with AWS is required.
• Familiarity with monitoring design principles like RED, USE, SLI/SLO, and alert tuning is necessary.
• The ability to analyze logs, metrics, and traces to diagnose issues and identify trends is essential.

Benefits:

• Degica embraces remote work while also providing office space for those who prefer in-person collaboration.
• Employees receive 10 days of regular vacation, plus an additional 5 days for summer and 5 days for winter vacation.
• A paid birthday holiday is included.
• There is a budget for a self-learning allowance to ensure employees' skills remain current.
• Language training for Japanese is offered.